Remote Support Services

Remote support services are an array of technical services offered through the Internet. Many technical service providers offer remote support for a range of services. Your system should have an Internet connection in order to utilize remote support services.

Services offered through remote support are enlisted below:

· Software installation

· Virus removal

· Windows upgrades

· System tune-up and routine maintenance to speed up the computer

· Configuring settings for e-mail, or Internet, or Microsoft Office

· Removal of spyware applications

· Troubleshooting

· Internet optimization

· Support for peripheral devices

Along with these services, remote support provides you many benefits. Most important benefit is the availability; you can access remote support from anywhere in the world. You do not have to take your system to any service provider, and no need to call someone at your premises.

You just have to contact any technical service provider, and your issue gets resolved. A technician from your service provider will access your system via remote connection. After that, he will diagnose the issue that is not letting your system perform better and fix it simultaneously.

So, it is viable to say that remote support services are much better than traditional services. You just have to pay once and get access to a wide variety of services through remote support.

Windows Server Support

Microsoft had launched a series of server operating systems under the brand name Windows Server. Some of the server operating systems are, Windows Server 2008 R2, Windows Server 2008, Windows Server 2003 R2, Windows Server 2003, Windows 2000 Server and others.
Microsoft offers support for all its products including server operating systems. You can visit Microsoft support website, in case you have any technical issues related to Windows Servers.
You can receive a lot of information related to Windows Servers from Microsoft support website. Some of the issues on which you can receive information are, how to configure an authoritative time server in Windows Server 2008 R2, how to troubleshoot shutdown problems in Windows Server 2003, Windows Server 2003 service pack 1 support tools, how to lock down Windows Server 2003, how to configure Internet printing in Windows Server 2003, how to enable Telnet Server in Windows 2000 Server and many others.
Beside this, you can contact a technical service provider for Windows Server support. Technicians at technical service providers make use of remote connection in order to access your system online. After accessing your system, your issues will be analyzed and resolved. So, you do not have to take pain of inviting a technician at your own place because your issues will be resolved through the Internet.

Windows Server Support to take tips How to Use NexTags for Server Tracing

This post provides windows server support to fix login tracing. You can use NexTags to set the type and level of server tracing (logging) that is performed by the Server ActiveSync component of Microsoft Mobile Information Server 2002. NexTags is located in the Support folder on the Mobile Information Server 2002 CD-ROM.
To use NexTags:

1. Run Nextags.exe on the server that is running Server ActiveSync.
2. Click Options, and then in the Trace File box, type a location for the output file.
3. Set Trim Percentage to 30%.
4. Set Limit file size to to 10MB.
5. To capture logs for all users leave User Names blank , or to capture logs for individual users, type the user aliases separated by a semicolon (;).
6. Click to clear the Real Time check box.
7. Click Tags, and then enable all items in the tree except DevOnly and DevMode. For additional information about DevOnly and DevMode, click the following article number to view the article in the Microsoft Knowledge Base:
318450 (http://support.microsoft.com/kb/318450/EN-US/ ) XCCC: Error Message: Synchronization Failed Due to an Error on the Server - HTTP_500
8. Click Enable Tracing.
9. Click OK.

After you complete this configuration, the Exchange server records all the logging information to the file that you specified on the Options tab. This log can be useful to troubleshoot synchronization failures.

Windows and Linux Marriage with Cooperative Technical Support Dowry

The level of interoperability between Windows and Linux was kicked up a notch as Microsoft and Red Hat have wrapped up Cooperative Technical Support for virtualized environments. On October 7th, 2009, the Redmond company announced that it had wrapped up the work debuted in February of this year, together withRed Hat, focused on supporting customers running mixed source environments. Because of Cooperative Technical Support, companies with heterogeneous IT infrastructures featuring virtualization solutions and both Windows Server and Red Hat Linux platforms will be able to enjoy windows server support from both the otherwise rival operating system vendors.

Here are the details: Red Hat Enterprise Linux 5.2, 5.3, 5.4 have passed cert tests when running on Windows Server 2008 Hyper-V, Microsoft Hyper-V Server 2008, Windows Server 2008 R2 Hyper-V, Microsoft Hyper-V Server 2008 R2. Windows Server 2003/ Windows Server 2008 / Windows Server 2008 R2 are validated to run on Red Hat Enterprise Linux 5.4, using their KVM-based hypervisor,” revealed Mike Neil, general manager of Windows Server and Server Virtualization.

Because Microsoft and Red Hat are done with the certification efforts in each other’s programs, customers will be able to not only take advantage of supported heterogeneous deployments of Windows Server and Red Hat Enterprise Linux, but also embrace an array of select applications. The Windows and Linux vendors have also focused on offering support for various apps virtualized on Red Hat and Microsoft virtualization solutions.

“On the Red Hat side, you can now run JBoss Enterprise Middleware within a virtual machine guest on Hyper-V and receive coordinated technical support. This is a step forward for enterprise customers, hosting providers, systems integrators, and those who want to offer their customers the top x86 operating systems to run applications,” Neil added.

As far as Microsoft is concerned, the list of server software and supported virtualization environments is a tad longer, and customers will be able to access it via this KB article.

Excellent Web-based Experiences with Windows Server 2008

The brand new operating system from Microsoft is "Windows Server 2008".It adds robust flexibility to your Windows-based server workload.
For improved control over your servers, with efficient management, easy configuration and simple Web task administrations, we now have Windows PowerShell, Server Manager and IIS7 to consider. The improved security and more reliable nature of eNetwork Access Protection add strength to the operating system, meanwhile adding protection to the server environment, allowing your business to be constructed on a solid foundation.

Some of the key features are detailed as below:

For the Web
Managing Web servers is made simpler by IIS 7.0 (Internet Information Services). Providing an interface that is task-based with increased controls across multiple sites, this modular platform also offers security enhancements and management of Services on the Web. The Internet Information Server (IIS) connects users and data - the complete applications platform allows for sharing, visualizing, and taking executive action upon the gathered info.

Virtualized
Benefits and savings are able to become maximized by virtualizing Linux, Windows and other operating systems on one individual server machine. This virtualization comes built-in to the operating system, with more flexible licensing. The 2008 Server is able to create data centers which are dynamic, agile and able to satisfy a business' needs. Terminal Services provides RemoteApp and Gateway; both are optimal for remote desktop application integration, by applying seamless deployment of the applications without the necessity of a VPN.

Secure
Server 2008 from Windows sets the curve when it comes to secure innovations and a hardened system: Federated Rights Management, Network Access Protection, and Read-Only Domain Controller provide levels of security for your network and data which were previously unknown. Server 2008 protects against intrusions or network data failures and remediation. The Federated Rights provides persistent protection of sensitive data. Network Access Protection identifies and isolates machines which are not in accordance of company security policy, through checks of compliance. Active Directory Domain Services are deployed by the Read-Only Domain Controller, which meanwhile prevents a full duplicate of the Active Directory data base from being created for better defense against server compromise or theft.

Solid Foundations
Windows Server 2008, as the most robust operating system with great flexibility, comes bundled with features such as PowerShell, Deployment Services, Server Core, and better network and clustering technologies. By supplying the reliability and flexibility for your Windows platform work needs, Server Manager is able to accelerate configuration times and speed set up, meanwhile making the use of a single management console simpler. PowerShell is a brand-new command line shell application which comes complete with more than one hunderd and thirty tools. These tools help automate regular routine sysadmin tasks across several servers. The newest option for installation is Server Core, which comes including only the necessary components and sub-systems to provide an extremely available server which needs fewer updates, less service operations, and comes without a graphical user interface (GUI). The
Small Business Server variation of 2008 is expected to become available later in 2008.